Premium
Vending
Industries

Got a Question?

We are happy to answer any of your questions. If you have a question that isn’t answered here please contact us.

Frequently Asked Questions

How much does it cost to have a vending machine installed?

Absolutely nothing! The delivery, installation, maintenance and servicing is all provided by PVI, free of charge.

What do I need to do to have a vending machine installed?

Just contact us and wait for your machine to arrive. We will have your back with this one.

Where should I put my vending machine?

The specific location will vary of the space you have although our team will help you choose the right spot that is visible but still out of the way.

What products to you have available for your vending machines?

Check out our list of available products here. Don’t see your favourite snack? No problem, just let us know and we will do our best to source and supply just for you.

What if I need to move my vending machine?

In some cases, vending machines may need to be moved due to remodelling of the space. We ask that you never try to move the machine yourself and contact us as soon as possible to organise a technician to assist.

Do I need to sign a contract to have a vending machine?

At PVI we have a no lock-in contract system. We do require clients to agree to our terms and conditions which can be found here.

Do you offer rebate programs for social clubs?

Yes, we can set up a commission structure to support your social club. Rebate percentages are totally negotiable and we will provide reports periodically. Just contact our team to find out more.  

How do you know if our vending machine requires restocking?

Our machines provide us with live sales data through a cloud portal so we can check exactly how much stock is in the machine every day. We also track what your favourite items are to ensure they have larger capacities and offer the option to switch out any items which don’t sell as well so there is something for everyone.

What payment methods do your machines accept?

The machines can take both cash and card payments. We are also able to arrange top-up cards with for use amongst employees provided by the business.

What if we get bored of our products?

No problem! We are happy to change up your products or offer periodical changes and promotions to ensure there’s always something exciting to be eaten.

Do you offer a referral reward?

Yes, we do! Contact PVI team for further details on how you can earn rewards for referring machine locations to us.

Why choose us?

Because we’re dedicated to make you and your stomachs happy 🙂 We pride ourselves on our quality of service and set ourselves apart from competitors via our flexibility and diversity.